Resources for running a better rental operation.

EffiFleet is an operating platform for heavy equipment rental businesses. It connects rental management, fleet and equipment, service and maintenance, employee operations, finance and customer experience in one system, with an AI layer that helps teams find information and make allocation decisions.

Businesses that rent out heavy and industrial equipment — forklifts, cranes, excavators, loaders, telehandlers, generators and similar machines — and need to manage requests, units, field employees, servicing and billing together.

Yes. Equipment is organised by category and type, with its own specifications, meter type (hours or kilometres), documents and history per unit. You define the categories that match your fleet.

Yes. Requests move through review, quotation, approval and equipment allocation, then convert into rentals that are tracked through preparation, dispatch, delivery, active use, extensions, return, inspection and completion.

Yes. The Employee mobile app gives drivers, operators, technicians and other field staff their assigned tasks — deliveries, collections, service jobs and inspections — based on the roles and permissions they hold.

Yes. The Customer mobile app lets your customers submit rental requests, accept quotes, track active rentals and the equipment on them, raise service requests, view invoices and payments, and manage loyalty points. Customers never use your internal admin system.

Yes. Technicians receive service jobs in the Employee app, work through checklists, record parts and labour, and update job status — including waiting for parts and testing — until the job is completed.

Yes. Maintenance schedules can be time-based (for example every 3 months) or usage-based (for example every 500 operating hours), per unit or per equipment type. Due and overdue maintenance is flagged and raised as a job when scheduled.

Yes. Expenses such as fuel, transportation, operator charges, spare parts and service costs can be recorded against rentals and equipment, so you can see revenue and operating costs side by side. EffiFleet focuses on rental-level financial visibility and is not a replacement for a full accounting ERP.

Yes. Loyalty is optional and fully configurable — you decide whether it is enabled, the earning percentage, point value, minimum and maximum redemption, expiry rules and which transactions are eligible. Customers see their balance and history in the Customer app.

EffiFleet AI works on your own operational data and only through the same permissions the signed-in user has — it cannot see what that user cannot see. It answers operational questions, recommends equipment and employees with the reasons behind each ranking, and suggests a category and priority for new service requests. Recommendations never act on their own: your team reviews and confirms every action, and AI interactions are logged for audit.

EffiFleet is built on an API-based architecture, which makes integration with accounting, CRM or other systems possible. Specific integrations depend on your systems and are scoped with you during onboarding.

Yes. Branches and locations are part of the core data model, so equipment, employees and operations can be organised by branch, and recommendations take branch into account.

Many parts are configurable without development work — roles and permissions, equipment categories, inspection checklists, maintenance schedules, pricing and loyalty rules. For requirements beyond configuration, talk to us about your workflow.